Employee Experience Manager - Mountain View, CA
Company: CBRE
Location: Los Altos
Posted on: October 2, 2024
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Job Description:
Employee Experience Manager - Mountain View, CA
Job ID
182888
Posted
04-Sep-2024
Service line
GWS Segment
Role type
Full-time
Areas of Interest
Administrative, Building Management, Communications/Public
Relations, Customer Service, Executive Management, Facilities
Management, Legal, Project Management, Property Management, Town
Planning, Workplace Strategy
Location(s)
Los Altos - California - United States of America, Mountain View -
California - United States of America, Sunnyvale - California -
United States of America
About the Role:
As a CBRE Workplace Experience Manager, you will be responsible for
managing employees that oversee the delivery of workplace
experience services. Examples of services include Concierge,
Reception, Mail & Shipping and administrative office duties.
This job is part of the Workplace Experience function. They are
responsible for providing world-class customer service to the
clients and visitors of a designated building.
What You'll Do:
What you will need
Applicants must be currently authorized to work in the United
States without the need for visa sponsorship now or in the
future
.
SCOPE OF RESPONSIBILITY
Decisions made with in-depth understanding and interpretation of
procedures, company policies and business practices to achieve
general results. Responsible for setting department deadlines.
Errors in judgment may cause mid-term impact to co-workers,
supervisor, department and/or line of business.
SAFETY
Responsible for personal safety and the safety of those who are
affected by your work. This includes but is not limited to:
Complete at a satisfactory level all required and assigned HSE
training.
Follow all activity policies and procedures, including all HSE
related requirements at all times.
Participate in all HSE related programs & activities as required,
including incident investigations, interviews, auditing and
assessment, etc.
Report any condition which you feel could result in an accident or
injury and / or stop work if required.
As a Supervisor / Manager:
While adhering to all HSE requirements established for CBRE
employees, supervisors and managers are required to:
Provide sufficient distraction free time for employees to complete
all required HSE training & support the HSE training program
implicitly.
Investigate and resolve (if possible) all reported unsafe
conditions / acts and communicate results back to the affected
stakeholders.
Support stop work authority when it is exercised in good faith.
Communicate any / all potential workplace hazards and workplace
procedures.
CBRE carefully considers multiple factors to determine
compensation, including a candidate's education, training, and
experience. The minimum salary for the Employee Experience Manager
position is $100,000 annually and the maximum salary for the
Employee Experience Manager position is $125,000 annually. The
compensation that is offered to a successful candidate will depend
on the candidate's skills, qualifications, and experience.
Successful candidates will also be eligible for a discretionary
bonus based on CBRE's applicable benefit program.
Equal Employment Opportunity: CBRE is an equal opportunity employer
that values diversity. We have a long-standing commitment to
providing equal employment opportunity to all qualified applicants
regardless of race, color, religion, national origin, sex, sexual
orientation, gender identity, pregnancy, age, citizenship, marital
status, disability, veteran status, political belief, or any other
basis protected by applicable law.
Candidate Accommodations: CBRE values the differences of all
current and prospective employees and recognizes how every employee
contributes to our company's success. CBRE provides reasonable
accommodations in job application procedures for individuals with
disabilities. If you require assistance due to a disability in the
application or recruitment process, please submit a request via
email at recruitingaccommodations@cbre.com or via telephone at +1
866 225 3099 (U.S.) and +1 866 388 4346 (Canada).
NOTE: Some, but not all, of our positions may have an additional
requirement to comply with COVID-19 health and safety protocols,
including COVID-19 vaccination proof and/or rigorous testing. If
you have questions about the requirement(s) for this position,
please inform your Recruiter.
Host
Host is a service line of CBRE, the world's largest commercial real
estate organization. Our mission is to increase individual
well-being, personal productivity and organizational effectiveness
through people-led, technology-enabled services. Put simply: our
goal is to help people work smarter and delight in doing it.
Our experience offering connects employees to their environments -
via technology, amenities, and communities that matter the most.
Host's scalable product suite includes concierge-quality services
provided by talented CBRE "hosts"; world-class customer service
training and certification; and a powerful, enterprise-grade
technology platform.
The platform, which can be tailored to specific client
requirements, features a robust mobile experience that allows users
to navigate the workplace, schedule meetings with colleagues,
reserve workspaces, use food and beverage services, and access
building and concierge services.
Find out more
Keywords: CBRE, San Mateo , Employee Experience Manager - Mountain View, CA, Executive , Los Altos, California
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