Director, Client Services, Advertiser
Company: The Trade Desk, Inc.
Location: San Francisco
Posted on: October 20, 2024
Job Description:
The Trade Desk is changing the way global brands and their
agencies advertise to audiences around the world. How? With a media
buying platform that helps brands deliver a more insightful and
relevant ad experience for consumers -- and sets a new standard for
global reach, accuracy, and transparency. We are proud of the
culture we have built. We value the unique experiences and
perspectives that each person brings to The Trade Desk, and we are
committed to fostering inclusive spaces where everyone can bring
their authentic selves to work every day.So, if you are talented,
driven, creative, and eager to join a dynamic, globally-connected
team, then we want to talk!What we do:The Client Services,
Advertiser Team is focused on creating deeper, more innovative and
more productive long-term relationships with our largest global
advertisers and their agency partners. These team members support
2-3 brands, often at a global level, enabling the deepest
understanding of each client's business needs. We take a
consultative approach to designing mid to long-term engagement
plans that support our client's most ambitious growth goals. We
develop bespoke integrations across media, data, technology and
business processes and work with our global counterparts focused on
campaign management, solutions architecture and technical account
management, product, insights and sales to execute and demonstrate
business impact to C-level stakeholders.What you'll do:
- Manage a portfolio of business across key strategic clients
alongside teammates on Account Management, Trading, and Business
Development teams.
- Balance long-term (12 months+) planning with short-term
objectives to meet or exceed revenue goals.
- Study your client's business opportunities, challenges and
growth strategies to advise on strategic integrations across data,
technology and business processes.
- Use creative and strategic problem-solving skills to find
solutions that are mutually beneficial to TTD and our clients.
- Influence & execute corporate level strategy by driving growth
with key clients.
- Lead cross-division client communication, projects, and
deliverables.
- Possess innate understanding of the varied business models
employed by clients, ability to capture essence of a problem and
results-driven mindset to build a solution.
- Constantly review and optimize workflow and processes for
health of client's business, which involves project management of
cross-functional teams.
- Quickly develop business acumen across assigned verticals &
advertisers with ability to become trusted subject matter
expert.
- Help to create and/or optimize ways of working and
client-facing playbooks.
- Contribute to global account ownership for performance against
revenue targets and P&L management.
- Build, maintain, and execute engagement plans, both internally
& externally, with clients and partners.
- Inform our product roadmap and the global client services
vision & strategy.
- Work closely with the client services team(s) to develop and
execute an onboarding plan that will drive customer success with
our programmatic buying platform.
- Govern global strategy, planning, and relationships for
long-term growth of key global partners.
- Create and evangelize thought-leadership.Who you are:
- 10+ years relevant experience in media or a related industry,
ideally with strong programmatic experience. Experience working
with global teams is a plus. Experience in consulting or
consultative roles a plus.
- Extensive experience in developing, nurturing and managing
client strategy and executive-level relationships and C-Suite
relationships.
- Technology vertical experience in a sales, account management,
agency or client side role previously.
- Proven track-record in designing and executing client
multi-year engagements and growth plans.
- Successful in creating and evangelizing new thought leadership,
ways of working or customer-facing solutions.
- Ability to build strong, influential relationships with
internal and external stakeholders, executive teams, and industry
groups through superb communication and interpersonal skills.
- Able to grasp and communicate with gravitas on media, marketing
and technical subject matter.
- Understanding of marketing strategies and how media,
programmatic, data, measurement and technology fit into the full
picture.
- Technical fluency and ability to think creatively about how
disparate systems, platforms and data streams could be integrated
to serve client objectives.
- Excellent influencing and negotiation skills.
- Highly organized with a strong attention to detail.The Trade
Desk does not accept unsolicited resumes from search firm
recruiters. Fees will not be paid in the event a candidate
submitted by a recruiter without an agreement in place is hired;
such resumes will be deemed the sole property of The Trade Desk.
The Trade Desk is an equal opportunity employer. All aspects of
employment will be based on merit, competence, performance, and
business needs. We do not discriminate on the basis of race, color,
religion, marital status, age, national origin, ancestry, physical
or mental disability, medical condition, pregnancy, genetic
information, gender, sexual orientation, gender identity or
expression, veteran status, or any other status protected under
federal, state, or local law.Pursuant to the San Francisco Fair
Chance Ordinance, we will consider for employment qualified
applicants with arrest and conviction records.
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Keywords: The Trade Desk, Inc., San Mateo , Director, Client Services, Advertiser, Executive , San Francisco, California
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