Field Service Technician, X-Ray Products
Company: Nikon Metrology, Inc.
Location: San Jose
Posted on: October 2, 2024
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Job Description:
Job Description:
FIELD SERVICE TECHNICIAN
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JOB PURPOSE:
Nikon Metrology is seeking highly motivated skilled Field Service
Technicians to demonstrate their expertise on installations,
maintenance, repairs and upgrades specific to the Nikon Metrology
X-ray product line.
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LOCATIONS:
MICHIGAN
NORTHERN CALIFORNIA
SAN JOSE (BAY AREA) CALIFORNIA
*HIGH TRAVEL 80%+, LOCATION CLOSE TO AIRPORTS PREFERRED
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WHY NIKON METROLOGY?
You would be joining a global company and becoming part of the
future, giving you the opportunity to enter a career where you can
help to shape and define innovation.
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KEY AREAS OF RESPONSIBILITY:
Field Service
Perform system installations, preventive maintenance, upgrades,
etc.
Troubleshoot system failures/errors and perform necessary
corrective actions.
Provide technical product services for Nikon Metrology X-ray
products in line with the departments standard operating
procedure.
Perform product maintenance and software training as necessary.
Responsible for the return of parts and tools from site upon
completion of work.
Maintain assigned service equipment and tools & provide inventory
reports as needed.
Submit Timesheets, expense reports, Service reports and associated
documentation in a timely manner.
Submit radiation dosimetry data periodically in line with company
policy.
Must have proven knowledge and experience with X-ray
subsystems.
Always represent Nikon Metrology in a professional manner.
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Sales Support
Provide support to Nikon dealers, sales personnel, and fellow Field
Service Technicians.
Assist sales with setup and teardown of equipment for trade
shows.
Support the technical sales of new products or services.
Promote service contracts and other service offerings to
customers.
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ANCILLARY RESPONSIBILITIES:
In house testing and repairs of spare parts and systems.
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QUALIFICATIONS:
ESSENTIAL
Electrical, electronic & mechanical skills.
2-year technical degree & a minimum of 4 years' experience in a
technical role or > 6 years' experience in a technical role.
Must have strong verbal and written communication skills.
Experience on complex capital equipment with related subsystems
such as vacuum, manipulators, High Voltage systems, general
mechanical, and PC's.
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DESIRABLE
Ability to demonstrate board level fault finding.
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FUNCTIONAL COMPETENCIES:
Ability to effectively perform field service job duties under
pressure while always maintaining quality and professionalism.
Ability to communicate well and appropriately in a customer facing
environment.
Entry level MS Office Skills (Word, Outlook, Excel, PowerPoint)
Ability to read and understand schematics and drawings.
Ability to integrate and troubleshoot computer hardware and
software.
Ability to use tools of the trade such as Multimeter, Oscilloscope,
soldering iron, basic hand tools, etc.
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WORKING ENVIRONMENT/PHYSICAL REQUIREMENTS:
80%+ travel, domestic and limited international
Ability to lift up to 50 pounds.
Able to access tight spaces as required such as inside the
cabinet.
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HOW WE TAKE CARE OF OUR TEAM
CULTURE SPIRIT
Work as a Team, Act as a Family! We believe in bringing our team
members together in a diverse and friendly company atmosphere to
celebrate and socialize to inspire each other and keep our
community strong and close inside and out of the office.
PERSONAL DEVELOPMENT
We want you to grow with us and be the best version of yourself,
which is why we offer competitive compensation,
training/advancement opportunities and tuition reimbursement.
AMAZING MEDICAL BENEFITS & PERKS
We'll take care of you with industry leading medical, dental,
vision plans and many more benefits that allow us and you to
continue to be AMAZING!
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As an EEO/Affirmative Action Employer, all qualified applicants
will receive consideration for employment without regard to age,
race, color, religion, sex, sexual orientation, gender identity or
national origin or because he or she is an individual with a
disability or disabled veteran, Armed Forces service medal veteran,
recently separated veteran, or active-duty wartime or campaign
badge veteran, or therein after referred collectively as "protected
veterans".
Compensation details: 20-44 Hourly
WagePIbe57fd339f4b-25660-34613318
Keywords: Nikon Metrology, Inc., San Mateo , Field Service Technician, X-Ray Products, IT / Software / Systems , San Jose, California
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