SERVICE ASSISTANT
Company: El Pollo Loco
Location: San Jose
Posted on: November 20, 2024
Job Description:
Service Assistant
Service Assistant Job Summary:
A friendly face in the dining room. Maintains sanitation and
cleanliness of the dining room, restrooms and restaurant exterior.
Serves the needs of the guest in the restaurant in a friendly and
effective manner.
Responsibilities/Duties:
- Follows company food handling, guest service and safety
procedures.
- Maintains a clean exterior of the restaurant including,
windows, doors, sidewalks, walls, and a litter free parking
lot/Drive thru/trash enclosure
- Maintains a clean interior of the restaurant including,
windows, doors, floors, walls, ceilings/vents, drink station, and
restrooms. Periodically empties the trash bins in the dining
areas.
- Assist any guests in the dining room such as providing refills,
utensils, condiments and/or cleaning spills. Guest service skills
needed for answering questions, correcting mistakes and offering
satisfaction to the guest.
- Cleans and sanitizes tables following guests departures.
- Assists in the training of new Service Assistants
- Supports and assists peers such as expeditors, cashiers,
etc.
- Performs additional duties as assigned by the supervisor.
- Has a proactive approach and anticipates guest needs in the
dining room. Physical Requirements:
- Must have a high level of mobility/flexibility to reach, bend,
scrub, wipe and lift 25 lbs.
- Must be able to work both indoors and outdoors
- Empties trash bags weighing up to 40 lbs. Qualification
Standards:
- CA food handler certificate is required.
- Communication in English is preferred, second language is a
plus.
- No experience is required, guest service experience
preferred
- No education is required, high school diploma and equivalent is
preferred.
- Must be able to observe products and use best judgement prior
to presenting products to the guests to ensure a high level of food
quality is maintained.
Keywords: El Pollo Loco, San Mateo , SERVICE ASSISTANT, Other , San Jose, California
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