Field Service Technician II
Company: Canon Solutions America, Inc.
Location: San Francisco
Posted on: October 2, 2024
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Job Description:
Field Service Technician IIUS-CA-San FranciscoJob ID: 32221Type:
Full-Time# of Openings: 1Category: FacilitiesCA - San
FranciscoAbout the Role Spotting a solution and fixing a problem is
a tremendous technical skillset. It requires diligence,
determination, and a knack for knowledge. Does this sound like you?
If so, Canon Solutions America, an innovator of technology,
solutions, and services, wants to meet you. We're ready to bring
aboard individuals who strive for excellence in operational,
maintenance, and networking support to help our valued customers
with basic technical expertise of Canon-supports products. Your
Impact We're actively seeking an individual to:Diagnose basic
mechanical, software, network, and system failures using
established procedures.Service and repair designated equipment to
Canon standards and specifications.Maintain working knowledge and
aptitude of multiple product groups. This includes basic aspects of
troubleshooting and diagnostics. Meet and exceed customer demands
by providing efficient, responsive, and accurate Field/Shop/on-site
maintenance.Properly maintain all technical information, Field
Service Reports, Expense Reports, and Canon property
assigned.Maintain all technical information and Canon property
assigned and provide direction to less experienced
technicians.Provide the solutions of escalated technical and/or
customer service-related problem areas for any territory
requested.About You: The Skills & Expertise You Bring Please note:
this is a customer-facing role, and requires compliance with
customer policies and protocols, which may include COVID-19
vaccination and other measures relating to COVID-19. We're looking
for a dedicated individual with:HS Diploma, GED, or equivalent
experience required, plus 1 to 2 years of related experience.A
basic understanding of internet environments and the ability to
complete the 120-day introductory period and the PDIF (Printing and
Digital Imaging Foundations) new-hire class.The ability to travel
(valid driver's license and acceptable driving record
necessary)Required to take all necessary steps to obtain security
and/or other clearances required by customers to enter the
customers' premises.Must be able to lift 50 pounds and be active
more than 50 percent of the time (walking, standing,
stooping/kneeling).In accordance with applicable law we are
providing the anticipated base salary for this role: $17.57 -
$26.31.This role is eligible for a transportation allowance.Company
Overview About our Company - Canon Solutions America, Inc. empowers
companies of all sizes to succeed by supplying market leading
enterprise, production, and large format printing solutions,
supported by exceptional professional service offerings. With
unwavering dedication to promote professional innovation, Canon
Solutions America, Inc. helps drive sustainability, nurture
efficiency, and regulate costs through the unification of
comprehensive digital and traditional printing and document
management solutions. As a wholly owned subsidiary of Canon U.S.A.,
Canon Solutions America, Inc. is headquartered in Melville, NY and
has sales and service locations across the U.S. Our parent company,
Canon Inc. (NYSE: CAJ), which earned approximately $30.4 billion in
global revenue in 2020, ranks third overall in U.S. patents granted
in 2020 and was named one of Fortune Magazines Worlds Most Admired
Companies in 2020. Canon Solutions America offers a competitive
compensation package including, for eligible positions, medical,
dental, vision, 401(k) Savings Plan, discretionary profit sharing,
discretionary success sharing, educational assistance, recognition
programs, vacation, and much more. A more comprehensive list of
what we have to offer is available at
https://www.usa.canon.com/about-us/life-at-canon/benefits-and-compensation
We comply with all applicable federal, state and local laws,
regulations, orders and mandates, including those we may be
required to follow as a federal government
contractor/subcontractor. All qualified applicants will receive
consideration for employment without regard to race, color,
religion, sex, sexual orientation, gender identity, national
origin, disability or protected veteran status. If you are not
reviewing this job posting on our Careers site
csa.canon.com/careers, we cannot guarantee the validity of this
posting. For a list of our current postings, please visit us at
csa.canon.com/careers. #CSAPosting Tags #PM20
#LI-FL1PIc03839b62104-25660-35411679
Keywords: Canon Solutions America, Inc., San Mateo , Field Service Technician II, Professions , San Francisco, California
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